Delivery Information
Your health is a priority. Get your medicines delivered quickly with our service.
Shipping Carrier
All orders are shipped through Canada Post, ensuring reliable delivery and nationwide coverage. Once your order has been dispatched, you will receive a confirmation email containing your tracking details.
Processing and Delivery Times
Dexmart processes and ships orders Monday through Friday. All orders placed before 3:00 PM EST are shipped out the same business day. Orders placed after the cutoff time, or on weekends or holidays, will ship on the next business day.
Processing Times
Orders placed before 3pm EST are processed within Same Day during business days. High‑volume periods may require additional processing time, but we always work to ship as quickly as possible.
Delivery Times
Depending on your location orders take 2-7 Business Days to arrive. You will receive a tracking number that will allow to see where your order is.
Track Your Orders Easily
Stay informed about your order status with our easy tracking feature. Once you’ve placed your order, you can simply enter your tracking number on our website. This allows you to follow your package on its way to you, ensuring you’re never left in the dark about when to expect your delivery.
Important Information
Here is some important information about shipping before you place your order
Customers are responsible for ensuring all shipping information is accurate at checkout. Orders that cannot be delivered due to incorrect or incomplete addresses do not qualify for refunds.
After placing your order, you’ll receive a tracking number via email. Use this number to track your package on our website for live updates. You can track your orders from our site here.
If your package is delayed, please check the tracking information first. If there are still issues, contact our support team for assistance.
In the event of an incorrect order, please contact our customer service immediately. We will work to resolve the issue quickly.
Need Help? We're Here for You!
If you have questions or need assistance, our support team is just a click away. We’re dedicated to ensuring your experience is smooth and worry-free. Whether it’s about your order, payment options, or any other concerns, don’t hesitate to reach out to us for help.